Responsible Gaming
Responsible gaming in Canada starts with keeping play enjoyable and within your means. The goal is simple: stay aware of your habits, set clear boundaries, and use practical support so you feel comfortable with your choices. For most people, gambling remains a recreational activity, but some may find it harder to stay in control.
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If gambling stops feeling balanced, it can help to pause and check what has changed. Common warning signs include spending more time or money than planned, feeling pressure to continue, or trying to “fix” losses by playing more. If any of the points below feel familiar, consider setting limits or taking a break.
- Spending more money or time on gaming than intended.
- Chasing losses or trying to recover lost funds by continued gambling.
- Borrowing money, selling belongings, or neglecting responsibilities to gamble.
- Hiding gambling activities from family or friends.
- Feeling stress, anxiety, or depression related to your gambling.
Control tools inside your account
We offer responsible gaming tools designed to make decisions easier, not restrictive. These settings help you shape your routine before time or spending becomes uncomfortable, and you can adjust them as your needs change.
- Deposit limits — Set daily, weekly, or monthly caps on how much you can add to your account.
- Session limits — Limit the amount of time you spend playing during a single session.
- Loss limits — Restrict the amount of funds you can lose over a given period.
- Reality checks — Notifications at intervals reminding you how long you have been gambling.
- Self-exclusion — Temporarily or permanently suspend your account if you need a break from gaming.
You can manage or adjust all available limits in your account settings. If you’d like help applying a setting, contact us at [email protected].
Our Privacy
We treat responsible gaming choices as sensitive information. Personal data connected to responsible gaming interventions is handled in line with our Privacy Policy to support confidentiality.
Privacy Policy
By visiting our website you agree to our Privacy Policy and Terms & Conditions. These documents explain how we handle data and how site use works, including features related to safe gaming.
Regulations Regarding
We apply strict policies to support compliance with Canadian regulations related to responsible gambling promotion. Our team is trained in responsible gaming best practices, including how to recognize and support players who may be at risk.
Minor protection
Protecting minors matters across Canada, and we take it seriously. We use industry-standard verification processes to help prevent underage access, and we encourage parents and guardians to add extra safeguards at home.
- Use parental controls on shared devices.
- Keep account details private and secure.
- Talk about gambling risks early and clearly.
Quick reference table
| Topic | What it means | Why it helps |
|---|---|---|
| Responsible gaming meaning | Enjoying casino games for entertainment, within your means, and with self-awareness. | Most players experience gambling as recreation; a minority may struggle with control. |
| Deposit limits | Set daily, weekly, or monthly caps on account deposits. | Useful for budgeting in CAD and avoiding impulse top-ups. |
| Session limits | Limit the time you spend playing during a single session. | Helps keep gaming aligned with other responsibilities and planned downtime. |
| Loss limits | Restrict the amount of funds you can lose over a given period. | Supports clearer stop points after variance-heavy sessions. |
| Reality checks | Notifications at intervals reminding you how long you have been gambling. | Prompts a pause to reassess mood, time, and spending. |
| Self-exclusion | Temporarily or permanently suspend your account if you need a break. | Best used when a firm boundary feels necessary. |
| Information & referral | ConnexOntario: 1-866-531-2600. | Provides information and referrals for people with gambling problems. |
| Additional support | Canadian Centre on Substance Use and Addiction. |
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Support options in Canada
If gambling behaviour feels hard to manage, support is available without judgment. These organizations can help with information, guidance, and peer connection in Canada.
- ConnexOntario (1-866-531-2600) — Information and referral for people with gambling problems.
- Canadian Centre on Substance Use and Addiction — Gambling support resources and guides.
- Gamblers Anonymous Canada — Peer support meetings for problem gamblers.
Setting limits, taking time away, or reaching out for support can be a practical next step. If you prefer, our support team can guide you toward the right in-account tools at [email protected].
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